Once you receive your order, you have 14 days to return your items in like new condition. Sale items, clearance items, mystery boxes and seasonal boxes are FINAL SALE and can not be returned. Items must be mailed back to 110 BEASLEY ROAD CARTERSVILLE, GA 30120. Remember to include the original mailing label or email and your name on facebook. Once we receive the item, an account credit will be given to your account within 5-7 business days in the amount of the item that was purchased. We are unable to cover shipping costs at this time.
If an item is damaged upon receiving, we ask that you kindly email us a picture to firstname.lastname@example.org and we will issue a credit to your account. You are our first priority and we will take care of it. Please know we take pride in packaging our items with handle and care, but sometimes mistakes/accidents happen during shipping. We do our best to make sure this does not happen frequently.
All order cancellations will be treated as a return and an account credit will be issued for the full purchase amount.
*All Local Pick up orders are taken to the store on Wednesday morning so any order after Tuesday night will be available the next week*